Lifelong Driver is a computer-based program that keeps drivers on the road safely, for a longer period of time. Lifelong Driver helps mature drivers maintain their freedom, mobility and quality of life.
The Lifelong Driver program comes with a DVD and digital workbook (PDF) that together include point-of-view driving simulations, interactive video segments, at-home activities and optional in-car exercises. NOTE: You must possess a valid driver license and vehicle insurance in order to participate in the optional in-car exercises.
An introduction to what is included in the program, how to navigate the program, and the program benefits.
Seven topics that focus on the major causes of mature-driver crashes, along with helpful tips for dealing with aging and driving, passing driver licensing exams, proper vehicle adjustments and referrals to other resources.
The program usually takes between six and eight hours. This varies depending on the review options you choose. In order to gain the most from your experience, we suggest you complete a topic per day on as many consecutive days as possible.
You are not required to certify. However, it does provide you with validation that you have mastered the key concepts of the course. In most cases, if you request a rebate, refund or discount of any kind from an outside company (like your auto insurance company), you must pass the certification test.
The certification test includes a multiple-choice section and a driving-simulation section. If you have successfully completed the computer-based training exercises and the digital workbook (PDF) activities, you should not have any problems with the test.
If you have difficulty with any of the topics, you may go back and review them after you complete the multiple-choice section or the driving simulation section. We advise you to go back and review these sections before you attempt to take the test again.
You are automatically given five chances to successfully complete each section. You may call our Product Support team at 800-808-5678 Monday through Friday from 8 AM to 5 PM Pacific Time if you would like more opportunities to certify.
After you have certified, you will only be asked for additional information if you are requesting a refund, rebate or discount from an outside company. The information will be limited to that which is necessary for the insurance or other company to properly apply the incentive.
THERE IS NO REFUND AVAILABLE ONCE A USER HAS PASSED THE CERTIFICATION TEST AT THE END OF THE PROGRAM. ADEPT Driver cannot guarantee your eligibility for an auto insurance discount. Please check directly with your insurance agent regarding terms, conditions and availability of discounts.
A refund must be requested within 30 days of the date of purchase.
Contact Product Support at 800-808-5678, Monday through Friday from 8:00 AM to 5:00 PM Pacific Time, for assistance arranging your refund.
Allow at least one week for your refund to be processed.
If your order was paid for with a credit card, the same card will be credited. If your order was paid for by check, a check will be issued.
From time to time, Lifelong Driver will release major updates to its offerings. Once a major update is released, Lifelong Driver will no longer provide automated fixes and updates to the previous versions.
No, old versions of the program should not be used. Not only are old versions of Lifelong Driver unsupported, but persons completing their certification test on an old version of Lifelong Driver may not be provided with a certificate of completion and, as a result, may not be eligible for insurance premium reductions.
If you have an old version of Lifelong Driver with a User ID that is unused, Lifelong Driver will exchange your unused copy of Lifelong Driver for a new copy of Lifelong Driver at no cost. Please contact Product Support at 800-808-5678 between the hours of 8:00 AM to 5:00 PM, Monday through Friday, for more information.
The sections utilizing driving scenarios on the computer screen, were very helpful in recognizing traffic gaps and hazards was very helpful. I learned how to adjust mirrors properly. I have been doing that task incorrectly for years.