We collect information online through the web sites of ADEPT and its affiliates (www.adeptdriver.com, www.lifelongdriver.com and www.lifelongdriver.com, as well as any associated online stores used for ordering the Lifelong Driver software) (the “Sites”), through the order and registration processes for the Lifelong Driver software and Lifelong Driver software (collectively, the “Software”) and during the use of the Software to enhance your user experience.
I. Types of Information We Collect
A. Customer Information - ADEPT collects certain personal and personally identifiably information when customers make an order on any of the Sites. Specifically, in the context of such transactions, ADEPT collects the following information (hereinafter “Customer Information”):
2. Company name
3. Street address, including city and zip code
4. Email address(es)
5. Phone number(s)
6. Source Key
7. Discount Codes
8. Certain credit card information, including the name on, account number and expiration date of the credit card used for the purchase.
You are only required to provide Customer Information if you choose to place an order on one of the Sites or by telephone. You represent that the provision of such Customer Information is on a voluntary basis, incident to the intended and desired purchase of the Software and agree not to take a position to the contrary that the provision of such Customer Information was of your own free will and volition and based upon complete information regarding the collection and use of such Customer Information.
B. Registration Information - ADEPT also collects certain personal information via the Software, including without limitation (hereinafter “Registration Information”):
1. The user's name
3. User date of birth
4. Street address, including city and zip code
5. User email address
6. Phone number
8. Name of the insurance company with whom the user informs ADEPT that they currently have automobile insurance coverage ("Your Company").
9. Auto Insurance Policy number
10. Driver License or Permit number
11. Driver License or Permit state
C. Program Information - Additionally, the Software, at various times, allows you to and does itself upload certain ADEPT program information to ADEPT in order to track your progress, including but not limited to, segment completion dates; statistical, psychometric, and other analytical information relating to your actions, reactions, activities, and interactions with the Software and the scenarios portrayed therein; location and timing of user clicks during driving scenarios; and quiz, simulation and certification test results (the “Program Information”).
D. System Information - ADEPT also collects certain computer system information via its software programs when you first install and run the Software, including without limitation (hereinafter “System Information”):
1. Date Collected
2. Computer operating system
3. Computer processor model and architecture
4. Total and available RAM
5. Hard drive serial number
5. Hard drive size and space available
8. GPU model and driver version
9. Screen DPI and Resolution
E. Participant Data - The Customer Information, Registration Information, Program Information, and System Information are collectively referred to as the “Participant Data.” ADEPT maintains your Participant Data for as long as needed to provide you services, to maintain a record of your transaction(s) and progress for reporting purposes, and to comply with applicable laws. If you wish to request that we no longer use your information as specified herein subject to the terms and conditions of the Software End User License Agreement, you may contact us via the contact information provided below. Please note that requests for removal of your information may not ensure complete or comprehensive removal of the information from ADEPT's network, website, online service, or Software in some circumstances.
F. Cookies and Related Technologies - In addition to the foregoing, when you navigate to the Sites we may collect certain non-personal information by automated or electronic means, using technologies such as cookies, pixel tags and web beacons, browser analysis tools and web server logs. For example, we may collect information from the computers and devices you use to access our Sites, your operating system type or browser type, domain and other system settings, as well as the language your system uses and the time zone of your computer or device. Browsers routinely send these types of information to web servers. Our server logs also record the Internet Protocol (“IP”) addresses of the devices you use to interact with the Sites. An IP address is a unique identifier that computers and devices use to identify and communicate with each other on the Internet. We may also collect information about the website you were visiting before you came to our Sites and the website you visit after you leave our Sites, if any, provided that this information is supplied by your browser.
A pixel tag is a tiny image inserted in a webpage and used to record the number and types of use for that page. ADEPT may allow third party pixel tags to be present via the Software and/or on the Sites for purposes of advertising, providing services, goods, or data and statistics collection.
II. Do Not Track - We do not respond to Do Not Track signals when sent by the web browser.
III. Third Parties & Links to Third Party Sites.
Similarly, other web sites that may be accessible through links from our Sites or Software may have their own privacy statements and personal information collection, use and disclosure practices. ADEPT has no control over, and cannot and does not assume responsibility for, the content, privacy policies or practices of such websites or the companies that own them.
IV. Children’s Privacy.
ADEPT is committed to protecting the privacy needs of children and we encourage parents and guardians to take an active role in their children’s online activities and interests. ADEPT does not knowingly collect information from children under the age of 13, nor does ADEPT target its Sites to children under 13.
IV. How We Use the Information Provided.
ADEPT values you as a customer and we want you to know how and why we use the information you provide to us. We may collect and use your Participant Data to provide you products and services, process registration of the Software, to respond to your comments, questions or complaints, determine your satisfaction with our products and services, to personalize your experiences, and to send you marketing communications and other information regarding our products and services. We also use your Participant Data for our everyday business purposes such as payment processing, analytics, fraud prevention, reporting, making back-ups and legal compliance.
ADEPT shall maintain your Participant Data for as long as your account is active or as needed to provide you services and to maintain a record of your transaction(s) and progress for reporting purposes. We will retain and use your information as necessary to comply with our legal obligations, to resolve disputes and to enforce our agreements. We may also retain your information in an anonymized form for analysis, research, and marketing purposes. If you wish to cancel your account or to request that we no longer use your information as specified herein subject to the terms and conditions of the Software End User License Agreement, you may contact us via the contact information provided below. Please note that requests for removal of your information may not ensure complete or comprehensive removal of the information from ADEPT's network, website, online service, or Software in some circumstances.
The Participant Data may also be provided to Your Company for analysis, research, marketing, or other purposes. We may also inform Your Company as you progress through the ADEPT program that comprises most of the Software. You acknowledge and agree that once Your Company (or another insurance company) obtains certain personal information on you from or through the Participant Data, they may be able to access your driving records and other information on you from your State's and/or other governmental agency's motor vehicle departments or their equivalents, as permitted by law.
Finally, we may also provide certain insurance companies, Partners, and others with certain anonymized statistical information about segments or groups of Software users for analysis, research, and marketing purposes. This information does not consist of any specific personally identifiable Participant Data; but rather may consist of Program Information, performance data, and demographic information such as ages, genders and geographic information.
V. How We Secure Your Information.
The security of your information is extremely important to us. ADEPT employs and utilizes physical, technical and administrative safeguards that it believes comply with applicable laws, regulations and best practices to protect your information. For instance, when you provide credit card information to make a purchase from the Sites, we encrypt that information using secure socket layer technology (SSL).
Participant Data is stored in and is available through multiple servers (“Data Server(s)”), some of which are owned and/or controlled by ADEPT and some of which are maintained by independent, unaffiliated third party companies (“Server Company” or “Server Companies”). These Server Companies may also keep data and information obtained from sources other than ADEPT on these servers, along with Participant Data. ADEPT also uses and contracts with other third parties to provide services related to ADEPT’s Data Servers and the Sites, including, without limitation, site design, revisions, maintenance and development, credit card and payment processing companies, (“Site Companies”). Some or all of these Site Companies may also have their own proprietary and/or accessible servers, on which they may keep data from and/or allow access to by one or more persons.
To safeguard your privacy, we need your help. When registering an account on the Site, please be sure to choose an account password that is difficult for others to guess, preferably a password you do not use on any other website or account, and never reveal it to anyone else. If you use a shared or public computer, DO NOT choose to have your login ID or password remembered and be sure to log out of your account completely every time you leave the computer. Also, please verify that your web browser has a secure connection to the Site before entering any personally identifying information and avoid including personally identifying information in e-mails to us (particularly credit card or banking information).
ADEPT adheres to generally accepted industry standards to protect your information, both in the transmission process and once it is received. No e-commerce solution, website, database, online transmission or system is completely secure, however, and thus while we strive to maintain the security of your information, we – like everyone else – cannot absolutely guarantee the security of all information.
VI. Your Choices.
ADEPT may email you certain communications relating to its products and/or services, such as service announcements and administrative messages. You consent to receipt of any and all transactional and administrative messages while your account is active in ADEPT’s systems. You can manage your subscription preferences for all other communications from ADEPT by accessing the “unsubscribe” options included in such messages. If you have any difficulty managing your communication preferences, please contact us via the contact information provided below.
VII. California Privacy Rights.
Pursuant to Section 1798.83 of the California Civil Code, residents of California can obtain certain information regarding the types of personal information that companies with whom they have an established business relationship have shared with third parties for certain purposes during the preceding calendar year. In particular, the law provides that companies must inform consumers about the categories of personal information that have been shared with third parties, the names and addresses of those third parties, and examples of the types of services or products marketed by those third parties. To request a copy of the information disclosure provided by ADEPT pursuant to Section 1798.83 of the California Civil Code, please contact us via the contact information provided below. Please allow 30 days for a response.
2374 Maritime Drive
Elk Grove, California 95758
or email ADEPT at: email@example.com